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Privacy Policy
Home > Privacy Policy
Effective date: 06 February 2026
Last updated: 06 February 2026
Excellence College of Health & Safety Engineering (ECHSE) (“ECHSE”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, store, and protect personal data when you visit our website, contact us, enrol in programmes, use our Learning Management System (LMS), attend training, participate in assessments, and use certificate verification services (together, the “Services”).
By using our Services, you acknowledge the practices described in this Privacy Policy.
This policy applies to:
- Website visitors and enquiry leads
- Applicants and enrolled learners
- Corporate clients and their nominated learners
- Tutors, assessors, staff, contractors, and approved representatives (where applicable)
- Users of certificate verification and validation services
We may collect the following categories of personal data (depending on your interaction with ECHSE):
A. Identity and contact details
- Full name, date of birth (where required), gender (optional), nationality (optional)
- Email address, phone number/WhatsApp, postal address (where required)
B. Application and enrolment information
- Education and work background (where relevant to entry requirements)
- Employer/corporate sponsor details (where applicable)
- ID documents for verification (where required for assessment/certification integrity)
C. Learning and assessment data
- LMS account details, course access logs, progress records
- Attendance records, assignment submissions, exam results, assessor feedback
- Certificate issuance status and verification records
D. Payment and transaction data
- Payment confirmations, invoices, receipts, and related finance records
- (Note: We typically do not store full card details; payments may be processed by third-party payment providers.)
E. Communications
- Emails, messages, call logs, support queries, and related correspondence
F. Technical data (website/LMS)
- Device information, browser type, IP address, log files, cookies/analytics data
- Session identifiers and security logs
G. Images/media (optional)
- Photographs or video recordings from training or events (only where lawful and appropriate)
- Identity verification images (only where required and handled securely)
We collect personal data through:
- Website forms and enquiry submissions
- Registration and enrolment forms (online/offline)
- LMS sign-up and use
- Assessments, assignments, and invigilation/verification processes
- Communications (email, phone, WhatsApp, LMS messaging)
- Corporate enrolment nominations
- Cookies and similar technologies on our website/LMS
We use personal data to:
- Respond to enquiries and provide information about programmes
- Process applications, enrolments, and learner support services
- Deliver training, manage LMS access, and facilitate learning
- Conduct assessments, record outcomes, and maintain academic integrity
- Issue certificates, provide verification/validation, and manage re-issuance requests
- Process payments, invoices, refunds (where applicable), and accounting
- Improve service quality, learning experience, and platform performance
- Maintain security, prevent fraud, and protect ECHSE systems and learners
- Meet legal obligations and respond to lawful requests
We process personal data based on one or more of the following (as applicable):
- Contractual necessity: to deliver programmes and Services you request
- Legitimate interests: to operate, improve, and secure our Services
- Legal obligations: to meet regulatory, tax, and lawful compliance requirements
- Consent: for specific activities (e.g., optional marketing, certain media use) where required
We may contact you with programme updates, offers, and academic opportunities using the contact details you provide. You can opt out at any time by using the unsubscribe option (where provided) or contacting us.
We do not sell your personal data.
We may share personal data only when necessary and appropriate, including with:
A. Service providers (processors)
- LMS/IT hosting providers, email and messaging tools, customer support tools
- Payment processors and banking partners
- Identity verification, proctoring, or security service providers (where used)
These providers are required to protect your data and use it only for agreed services.
B. Corporate clients/sponsors (where applicable)
- Confirmation of attendance, completion, and certification status for sponsored learners, as permitted and relevant.
C. Legal and compliance
- When required by law, court order, or to protect rights, safety, and security.
D. Certificate verification
- We may confirm certificate authenticity through our verification process.
- Typically, verification may disclose only limited data necessary to confirm authenticity (e.g., name, programme title, certificate number, issue date, and status).
Your data may be processed in locations where ECHSE or its service providers operate. Where transfers occur, we apply reasonable safeguards to protect your data in line with this policy.
We retain personal data only as long as necessary for the purposes described above, including:
- Academic and certification records: retained for quality assurance, verification, and institutional record-keeping
- Finance records: retained as required for accounting and legal obligations
- Enquiry data: retained for reasonable follow-up and service improvement
When data is no longer required, we securely delete or anonymise it where feasible.
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of data (where not required for legitimate or legal purposes)
- Request restriction or objection to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of certain data (data portability), where applicable
To exercise these rights, contact us using the details in Section 14.
Our website/LMS may use cookies and similar technologies to:
- Enable core functionality (e.g., login sessions)
- Understand usage and improve performance
- Support security and fraud prevention
You can manage cookies through your browser settings. Disabling certain cookies may affect functionality.
ECHSE uses reasonable administrative, technical, and organisational measures to protect personal data, such as:
- Access controls and limited authorised access
- Secure storage practices for sensitive records
- Monitoring for suspicious activity and misuse
- Staff awareness and confidentiality expectations
No system is 100% secure; however, we take data protection seriously and continuously improve safeguards.
ECHSE programmes are generally intended for adult learners. If we become aware that personal data has been collected from a minor without appropriate consent (where required), we will take steps to delete it and restrict access.
For privacy-related queries, requests, or concerns, please contact: Email: info@echsafetyengineering.com
If you believe your concern has not been resolved, you may raise a complaint with the relevant data protection or consumer authority applicable to your location.
We may update this Privacy Policy from time to time. The latest version will be published on our website with an updated “Last updated” date. Continued use of the Services after changes indicates acceptance of the updated policy.
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- (+62)21-2002-2012
- hello@yourdomain.tld